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  1. RazorMetrics Support
  2. Frequently Asked Questions (FAQ)
  3. FAQ

FAQ

  • How does RazorMetrics protect my privacy?
  • How might my deductible be impacted by using RxAdvocate?
  • How are my savings calculated?
  • How do RazorMetrics and RxAdvocate get my prescription information?
  • Do I need to notify you if I discontinue a medication?
  • Do I have to switch my medication?
  • Does RazorMetrics sell my data?
  • What is RxAdvocate and how do I use it?
  • What are short-term medications?
  • What is long-term medication?
  • What types of prescription medication switches are suggested by RazorMetrics to my healthcare provider?
  • Does RxAdvocate suggest prescription switches for chronic disease management?
  • Why would a healthcare provider opt into this program? What’s in it for them?
  • How does RazorMetrics communicate change orders to healthcare providers? Why is the healthcare provider's positive response rate so high?
  • Does RazorMetrics recommend switches for specialty prescription medications?
  • Where does RazorMetrics source prescription medication pricing data to inform prescription switch recommendations?
  • What communications models are used to engage the providers and employees?
  • What if I just don't want to take advantage of any savings?
  • What if I have other questions?
  • What if I don't want to change my medication?
  • Is my family included in these referred prescription switches?
  • Will RxAdvocate suggested lower-cost equivalent prescription medications still be eligible for other prescription medication savings programs such as CVS extracare?
  • Will suggested changes and savings be released to my Employer?
  • Can my employer see medications that are prescribed for me in RxAdvocate?
  • What is a "Switch"?
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